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Thread: Mailbox corrupt ?

  1. #1
    Junior Member
    Join Date
    Mar 2012
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    15

    Mailbox corrupt ?

    I have one mailbox that seems to be corrupt ("user was just messing around in outlook").
    When I open webaccess for this mailbox, the screen just keeps loading.
    When openening outlook, I just receive some current mails, but the folder structure is completely gone and so are the contacts and calendar items.

    I want to do a restore, but I receive this:

    [email protected]:/zarafa/backup/carinew# ls -l
    total 203688
    -rw-r--r-- 1 root root 194929348 2012-12-30 04:17 carinew.data.zbk
    -rw-r--r-- 1 root root 2240263 2012-12-31 01:05 carinew.data.zbk.1
    -rw-r--r-- 1 root root 3350024 2013-01-01 01:06 carinew.data.zbk.2
    -rw-r--r-- 1 root root 1765090 2013-01-02 01:05 carinew.data.zbk.3
    -rw-r--r-- 1 root root 5303378 2013-01-03 01:05 carinew.data.zbk.4
    -rw-r--r-- 1 root root 747338 2013-01-04 01:07 carinew.index.zbk
    [email protected]:/zarafa/backup/carinew# /usr/share/zarafa-backup/full-restore.sh carinew carinewa
    No record keys given to restore

    So it seems that the index is corrupt as well ? Though I can read it ?

    I did create carinewa.
    I have about 30 other mailboxes on the system and no complaints about them so far.

    What else can I try ?

    [email protected]:/zarafa/backup/carinew# zarafa-admin -V
    Product version: 7,0,6,32752
    File version: 32752



    Thanks,


    O.

  2. #2
    Senior Member
    Join Date
    Dec 2012
    Posts
    267
    Hi oliware,

    I think this is not directly related to z-admin, which this sub-forum is about, right? Then this topic should probably be moved so that some Zarafa engineers can have a look at it.

    Unfortunately I personally have no idea on where to start looking for this problem. Maybe updating to the latest Zarafa version (if using z-admin: upgrading to the latest z-admin version) would be an option? Not sure though.


    Kind regards,

    Christian

  3. #3
    Zarafa QA
    Robin's Avatar
    Join Date
    Jul 2009
    Location
    Delft, Netherlands
    Posts
    4,671
    Hello Oliware,

    Can you read the index file?

    Greetings,
    Robin
    Zarafa IRC chat: irc.freenode.com > #zarafa
    Zarafa documentation: http://www.zarafa.com/content/documentation
    Zarafa Community webpage: http://community.zarafa.com

  4. #4
    Junior Member
    Join Date
    Mar 2012
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    15
    What do you mean with read ?
    I can cat the file yes.

    BTW, I've logged an official ticket for this as well.


    Oliver

  5. #5
    Zarafa QA
    Robin's Avatar
    Join Date
    Jul 2009
    Location
    Delft, Netherlands
    Posts
    4,671
    Hello Oliver,

    Next to the full restore script we have a script that makes the index file readable.

    Greetings,
    Robin
    Zarafa IRC chat: irc.freenode.com > #zarafa
    Zarafa documentation: http://www.zarafa.com/content/documentation
    Zarafa Community webpage: http://community.zarafa.com

  6. #6
    Junior Member
    Join Date
    Mar 2012
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    opgelost met mfcmapi.

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