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Thread: Libarar licença do Community

  1. #1

    Libarar licença do Community

    Olá pessoal!

    Como faço para liberar a licença do Zarafa para outro usuário?

    Tenho o Zarafa 7 Community e sem querer uma pessoa utilizou mais de uma vez a licença. Cheguei excluir o usuário dele no Zarafa e desinstalar o programa de seu computador, e mesmo assim ele reclama que existem as 3 licenças utilizadas: You are over your user limit. Please remove either active or non-active users. Licensed extended features will be disabled until the user limit is decreased.

    Desde já agradeço,

    Antonio Carlos

  2. #2
    Junior Member
    Join Date
    Feb 2009
    Location
    Brasil
    Posts
    4
    Antonio,

    Você pode colocar o log do licence aqui?

    []´s

  3. #3
    Segue:

    Mon Jun 18 09:08:36 2012: Previous message logged 53 times
    Mon Jun 18 09:08:36 2012: Disallowing user 'fgarrelhas' access because there are already 3 licenses in use
    Mon Jun 18 09:08:36 2012: AUTH failed servicetype=ZCP, username=fgarrelhas, id=0x00000002
    Mon Jun 18 09:09:23 2012: Disallowing user 'fgarrelhas' access because there are already 3 licenses in use
    Mon Jun 18 09:09:23 2012: AUTH failed servicetype=ZCP, username=fgarrelhas, id=0x00000002
    Mon Jun 18 09:10:51 2012: You are over your user limit. Please remove either active or non-active users. Licensed extended features will be disabled until t
    Mon Jun 18 12:05:54 2012: Previous message logged 71 times
    Mon Jun 18 12:05:54 2012: Exiting
    Mon Jun 18 12:06:24 2012: Starting zarafa-licensed version 7,0,6,32752 (32752), pid 1207
    Mon Jun 18 12:06:24 2012: ZCP serial in '/etc/zarafa/license' is invalid. Assuming default 3-user license
    Mon Jun 18 12:06:24 2012: ZCP license for 3 Win32 MAPI users
    Mon Jun 18 12:06:39 2012: You are over your user limit. Please remove either active or non-active users. Licensed extended features will be disabled until t
    Mon Jun 18 14:08:05 2012: Previous message logged 56 times
    Mon Jun 18 14:08:05 2012: Disallowing user 'fgarrelhas' access because there are already 3 licenses in use
    Mon Jun 18 14:08:05 2012: AUTH failed servicetype=ZCP, username=fgarrelhas, id=0x00000002
    Mon Jun 18 14:09:16 2012: You are over your user limit. Please remove either active or non-active users. Licensed extended features will be disabled until t
    Mon Jun 18 18:06:26 2012: Previous message logged 100 times
    Mon Jun 18 18:06:26 2012: You are over your user limit. Please remove either active or non-active users. Licensed extended features will be disabled until t
    Tue Jun 19 09:03:17 2012: Previous message logged 100 times
    Tue Jun 19 09:03:17 2012: You are over your user limit. Please remove either active or non-active users. Licensed extended features will be disabled until t
    Tue Jun 19 09:24:46 2012: Previous message logged 20 times
    Tue Jun 19 09:24:46 2012: AUTH failed servicetype=ZCP, username=, id=0x0000000c
    Tue Jun 19 09:25:33 2012: You are over your user limit. Please remove either active or non-active users. Licensed extended features will be disabled until t
    Tue Jun 19 14:13:45 2012: Previous message logged 100 times
    Tue Jun 19 14:13:45 2012: You are over your user limit. Please remove either active or non-active users. Licensed extended features will be disabled until t
    Tue Jun 19 15:16:42 2012: Previous message logged 34 times
    Tue Jun 19 15:16:42 2012: Exiting
    Tue Jun 19 15:17:13 2012: Starting zarafa-licensed version 7,0,6,32752 (32752), pid 1197
    Tue Jun 19 15:17:13 2012: ZCP serial in '/etc/zarafa/license' is invalid. Assuming default 3-user license
    Tue Jun 19 15:17:13 2012: ZCP license for 3 Win32 MAPI users
    Tue Jun 19 15:20:24 2012: You are over your user limit. Please remove either active or non-active users. Licensed extended features will be disabled until the user limit is decreased.

  4. #4
    Senior Member
    Join Date
    Nov 2007
    Location
    Belo Horizonte, Brazil
    Posts
    1,475
    Bom dia Antonio Carlos,

    você está usando algum serial?

    Att., Manfred

  5. #5
    Bom dia Manfred,

    Não possuo serial, utilizo o padrão do Community que tem as três licenças livres por default.

    Grato pela atenção,

    Antonio Carlos

  6. #6
    Senior Member
    Join Date
    Nov 2007
    Location
    Belo Horizonte, Brazil
    Posts
    1,475
    Bom dia Antonio Carlos,

    você pode reativar 3 usuários do Outlook apagando o arquivo /var/lib/zarafa/userdb. Assim todas as ativas licenças serão apagadas.

    Att,. Manfred

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