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Thread: Synchronization problem/Error

  1. #1
    Junior Member
    Join Date
    Apr 2012
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    2

    Synchronization problem/Error

    i have installed Z-Merge 1.0 beta6 455 with Zarafa 7.0.4.31235 SugarCRM 5.2.0e on two different PCs. After I configurated everything, I started /etc/init.d/z-merge check. The result was the following:

    Code:
    Checking Z-Merge configuration:
    
    Step 1 - Check configuration
    ----------------------------------------------------------------------------
    parsing of configuration: ok
    checking ZMERGE_DIR: ok
    checking ZMERGE_LOGFILE: ok
    checking ZMERGE_ERRORLOGFILE: ok
    checking ZMERGE_SENDERRORS emailaddress: ok
    
    
    Step 2 - Check agent database connection
    ----------------------------------------------------------------------------
    connecting to database: Database initialized successfully: MDB2_Driver_mysql: (phptype = mysql, dbsyntax = mysql) [connected]
    database structure:
       lastmodes          : ok
       objectmapping      : ok
       usermapping        : ok
       zmerge             : ok
    
    
    Step 3 - Connector status and test
    ----------------------------------------------------------------------------
    loading connectors..ok
    
    checking server ------- "Zarafa"
               The connector test was completed sucessfully.
    
               - load configuration                  ok
               - loading libraries                   ok
               - loading php-mapi                    ok
               - check database                      ok
               - check zarafa version                7.0.4-31235 - ok
               - check admin user                    ok
               - perform ping                        ok
               - select a change                     modid: 1426887 - ok
               - get change using Z-Merge API        ok
               - writing object using Z-Merge API    Object id:77b3f2ecb6a94532ad8d954686357e15207205000000 was successfully updated. - ok
    
               Users on the system: 71
    
    checking server ------- "Sugar"
               The connector test was completed sucessfully.
    
               - SugarCRM environment loaded         ok
               - load configuration                  ok
               - loading libraries                   ok
               - Check SugarCRM version              5.2.0e - ok
               - check database                      ok
               - logged user is a SugarCRM admin     ok
               - perform ping                        ok
               - select a change                     modid: 5908 - ok
               - get change using Z-Merge API        ok
               - writing object using Z-Merge API    successfully updated object: 23f60447-dede-98dd-ceb5-4f8ee6bd35c3 - ok
               - Z-Merge loop detection              ok
    
               Users on the system: 71
    
               Statistics
                 - Appointments  : 34762
    Step 4: Automap users for connectors
    ----------------------------------------------------------------------------
    
    processing 71 users from "Zarafa"
    
    processing 71 users from "Sugar"
    
     -> username 'lisag' mapped for at least one system
     -> username 'herwigu' mapped for at least one system
     -> username 'herbstm' mapped for at least one system
     -> username 'heroldm' mapped for at least one system
     -> username 'angermannk' mapped for at least one system
     -> username 'beckj' mapped for at least one system
     -> username 'baerh' mapped for at least one system
     -> username 'boheimh' mapped for at least one system
     -> username 'bruennertm' mapped for at least one system
     -> username 'cyrisg' mapped for at least one system
     -> username 'degenf' mapped for at least one system
     -> username 'dittrichu' mapped for at least one system
     -> username 'grisebachc' mapped for at least one system
     -> username 'grosswe' mapped for at least one system
     -> username 'grossw' mapped for at least one system
     -> username 'hofmannd' mapped for at least one system
     -> username 'kellerj' mapped for at least one system
     -> username 'knackstedts' mapped for at least one system
     -> username 'kotzlowskip' mapped for at least one system
     -> username 'leppertt' mapped for at least one system
     -> username 'lindnera' mapped for at least one system
     -> username 'martinekb' mapped for at least one system
     -> username 'metznerj' mapped for at least one system
     -> username 'paeslerhj' mapped for at least one system
     -> username 'pipperth' mapped for at least one system
     -> username 'piragsj' mapped for at least one system
     -> username 'pschererh' mapped for at least one system
     -> username 'reichelh' mapped for at least one system
     -> username 'rosaj' mapped for at least one system
     -> username 'sauera' mapped for at least one system
     -> username 'schattners' mapped for at least one system
     -> username 'sendelbeckc' mapped for at least one system
     -> username 'strassere' mapped for at least one system
     -> username 'strunzt' mapped for at least one system
     -> username 'trauthweinm' mapped for at least one system
     -> username 'ungerm' mapped for at least one system
     -> username 'webers' mapped for at least one system
     -> username 'wehrfritza' mapped for at least one system
     -> username 'wimmer-widernar' mapped for at least one system
     -> username 'wirthh' mapped for at least one system
     -> username 'wittmanns' mapped for at least one system
     -> username 'siebeneichlerp' mapped for at least one system
     -> username 'bosea' mapped for at least one system
     -> username 'doehlerm' mapped for at least one system
     -> username 'schiffgenw' mapped for at least one system
     -> username 'rundholzf' mapped for at least one system
     -> username 'sommererk' mapped for at least one system
     -> username 'kempfj' mapped for at least one system
     -> username 'beyerleinr' mapped for at least one system
     -> username 'gesslers' mapped for at least one system
     -> username 'voelkera' mapped for at least one system
     -> username 'mays' mapped for at least one system
     -> username 'baerg' mapped for at least one system
     -> username 'haasd' mapped for at least one system
     -> username 'braunm' mapped for at least one system
     -> username 'hoerathk' mapped for at least one system
     -> username 'coxm' mapped for at least one system
     -> username 'wettemannr' mapped for at least one system
    
    The username(s) 'beetza', 'engelhardtk', 'kernp', 'koestnerm', 'wollnerp', 'bunzelt', 'drucktest', 'berrn', 'schiebera', 'hinderers', 'groschwitzj', 'besprechungsraum1', 'besprechungsraum2', 'admin', 'hartfilps', 'heschv', 'boddenm', 'werneru', 'friedrichu', 'engelp', 'grossm', 'cyrisb', 'koehlerr', 'kleyw', 'weschenfelderb', 'administrator' were found each only on one system. No mapping possible.
    
    
    Step 5: Check the agents last-modification-ids
    ----------------------------------------------------------------------------
    Overview for syncs to 'Zarafa' from 'Sugar'
         id saved by agent: 5908
           id on connector: 5908
       unprocessed changes: 0
    
    Overview for syncs to 'Sugar' from 'Zarafa'
         id saved by agent: 738645
           id on connector: 1426900
       unprocessed changes: 688255
    
                 - Contacts      : 13584
                 - Tasks         : 4887
                 - Notes         : 3622
    Nonetheless the synchronization between Zarafa and SugarCRM still isn't working. It only works from SugarCRM to Zarafa but not the other way round. Is it normal that this doesn't work or may my system cause problems? Here are some Informations from the Log:

    The following can be found in zarafa-connector.log. It appaers to be recurring errors:

    Code:
    Wed Apr 18 19:12:31 2012,668 [7969] WARN ZM_ZarafaSoap - Could not retrieve entryid for:77b3f2ecb6a94532ad8d954686357e1546e300000000 parentensourcekey :77b3f2ecb6a94532ad8d954686357e15ca0100000000
    Wed Apr 18 19:12:31 2012,670 [7969] WARN ZM_ZarafaSoap - Unknown sourcekey. Could not retrieve entryidid. Ignoring.
    Wed Apr 18 19:12:31 2012,670 [7969] WARN ZM_ZarafaSoap - Could not retrieve entryid for:77b3f2ecb6a94532ad8d954686357e1547e300000000 parentensourcekey :77b3f2ecb6a94532ad8d954686357e15ca0100000000
    Wed Apr 18 19:12:31 2012,672 [7969] WARN ZM_ZarafaSoap - Unknown sourcekey. Could not retrieve entryidid. Ignoring.
    Wed Apr 18 19:12:31 2012,672 [7969] WARN ZM_ZarafaSoap - Could not retrieve entryid for:77b3f2ecb6a94532ad8d954686357e15f48802000000 parentensourcekey :77b3f2ecb6a94532ad8d954686357e15ca0100000000
    Wed Apr 18 19:12:31 2012,674 [7969] WARN ZM_ZarafaSoap - Unknown sourcekey. Could not retrieve entryidid. Ignoring.
    Wed Apr 18 19:12:31 2012,674 [7969] WARN ZM_ZarafaSoap - Could not retrieve entryid for:77b3f2ecb6a94532ad8d954686357e1518d502000000 parentensourcekey :77b3f2ecb6a94532ad8d954686357e15ca0100000000
    Wed Apr 18 19:12:31 2012,675 [7969] WARN ZM_ZarafaSoap - Unknown sourcekey. Could not retrieve entryidid. Ignoring.
    Wed Apr 18 19:12:31 2012,676 [7969] WARN ZM_ZarafaSoap - Could not retrieve entryid for:77b3f2ecb6a94532ad8d954686357e151dd502000000 parentensourcekey :77b3f2ecb6a94532ad8d954686357e15ca0100000000
    Wed Apr 18 19:12:31 2012,678 [7969] WARN ZM_ZarafaSoap - Unknown sourcekey. Could not retrieve entryidid. Ignoring.
    Wed Apr 18 19:12:31 2012,678 [7969] WARN ZM_ZarafaSoap - Could not retrieve entryid for:77b3f2ecb6a94532ad8d954686357e154d5203000000 parentensourcekey :77b3f2ecb6a94532ad8d954686357e15ca0100000000
    Wed Apr 18 19:12:31 2012,680 [7969] WARN ZM_ZarafaSoap - Unknown sourcekey. Could not retrieve entryidid. Ignoring.
    Wed Apr 18 19:12:31 2012,680 [7969] WARN ZM_ZarafaSoap - Could not retrieve entryid for:77b3f2ecb6a94532ad8d954686357e15615203000000 parentensourcekey :77b3f2ecb6a94532ad8d954686357e15ca0100000000
    Wed Apr 18 19:12:31 2012,698 [7969] ERROR ZM_ZarafaSoap - The owner could not be retrieved for: 77b3f2ecb6a94532ad8d954686357e15685203000000
    Wed Apr 18 19:12:31 2012,698 [7969] ERROR ZM_ZarafaSoap - The owner could not be retrieved for: 77b3f2ecb6a94532ad8d954686357e15685203000000
    Wed Apr 18 19:12:33 2012,642 [7969] WARN ZM_ZarafaSoap - Could not retrieve message class:0
    Wed Apr 18 19:12:33 2012,646 [7969] WARN ZM_ZarafaSoap - Could not retrieve message class:0
    Wed Apr 18 19:12:50 2012,871 [7969] WARN ZM_ZarafaSoap - Could not retrieve message class:0
    Wed Apr 18 19:12:50 2012,886 [7969] WARN ZM_ZarafaSoap - Unknown sourcekey. Could not retrieve entryidid. Ignoring.
    Wed Apr 18 19:12:50 2012,886 [7969] WARN ZM_ZarafaSoap - Could not retrieve entryid for:77b3f2ecb6a94532ad8d954686357e15826403000000 parentensourcekey :77b3f2ecb6a94532ad8d954686357e15be0300000000
    Wed Apr 18 19:12:50 2012,889 [7969] WARN ZM_ZarafaSoap - Unknown sourcekey. Could not retrieve entryidid. Ignoring.
    Wed Apr 18 19:12:50 2012,889 [7969] WARN ZM_ZarafaSoap - Could not retrieve entryid for:77b3f2ecb6a94532ad8d954686357e15826403000000 parentensourcekey :77b3f2ecb6a94532ad8d954686357e15be0300000000
    Wed Apr 18 19:12:50 2012,889 [7969] ERROR ZM_ZarafaSoap - The owner could not be retrieved for: 77b3f2ecb6a94532ad8d954686357e155a8503000000
    Wed Apr 18 19:12:50 2012,891 [7969] WARN ZM_ZarafaSoap - Unknown sourcekey. Could not retrieve entryidid. Ignoring.
    Wed Apr 18 19:12:50 2012,891 [7969] WARN ZM_ZarafaSoap - Could not retrieve entryid for:77b3f2ecb6a94532ad8d954686357e15806403000000 parentensourcekey :77b3f2ecb6a94532ad8d954686357e15be0300000000
    Wed Apr 18 19:12:50 2012,893 [7969] WARN ZM_ZarafaSoap - Unknown sourcekey. Could not retrieve entryidid. Ignoring.
    Wed Apr 18 19:12:50 2012,893 [7969] WARN ZM_ZarafaSoap - Could not retrieve entryid for:77b3f2ecb6a94532ad8d954686357e15806403000000 parentensourcekey :77b3f2ecb6a94532ad8d954686357e15be0300000000
    Wed Apr 18 19:12:50 2012,894 [7969] ERROR ZM_ZarafaSoap - The owner could not be retrieved for: 77b3f2ecb6a94532ad8d954686357e155b8503000000
    Wed Apr 18 19:12:50 2012,897 [7969] WARN ZM_ZarafaSoap - Unknown sourcekey. Could not retrieve entryidid. Ignoring.
    Wed Apr 18 19:12:50 2012,898 [7969] WARN ZM_ZarafaSoap - Could not retrieve entryid for:77b3f2ecb6a94532ad8d954686357e157e6403000000 parentensourcekey :77b3f2ecb6a94532ad8d954686357e15be0300000000
    Wed Apr 18 19:12:50 2012,899 [7969] WARN ZM_ZarafaSoap - Unknown sourcekey. Could not retrieve entryidid. Ignoring.
    Wed Apr 18 19:12:50 2012,899 [7969] WARN ZM_ZarafaSoap - Could not retrieve entryid for:77b3f2ecb6a94532ad8d954686357e157e6403000000 parentensourcekey :77b3f2ecb6a94532ad8d954686357e15be0300000000
    Wed Apr 18 19:12:50 2012,900 [7969] ERROR ZM_ZarafaSoap - The owner could not be retrieved for: 77b3f2ecb6a94532ad8d954686357e155c8503000000
    Wed Apr 18 19:12:50 2012,901 [7969] WARN ZM_ZarafaSoap - Unknown sourcekey. Could not retrieve entryidid. Ignoring.
    Wed Apr 18 19:12:50 2012,902 [7969] WARN ZM_ZarafaSoap - Could not retrieve entryid for:77b3f2ecb6a94532ad8d954686357e157c6403000000 parentensourcekey :77b3f2ecb6a94532ad8d954686357e15be0300000000
    Wed Apr 18 19:12:50 2012,903 [7969] WARN ZM_ZarafaSoap - Unknown sourcekey. Could not retrieve entryidid. Ignoring.
    Wed Apr 18 19:12:50 2012,903 [7969] WARN ZM_ZarafaSoap - Could not retrieve entryid for:77b3f2ecb6a94532ad8d954686357e157c6403000000 parentensourcekey :77b3f2ecb6a94532ad8d954686357e15be0300000000
    Wed Apr 18 19:12:50 2012,904 [7969] ERROR ZM_ZarafaSoap - The owner could not be retrieved for: 77b3f2ecb6a94532ad8d954686357e155d8503000000
    Wed Apr 18 19:12:50 2012,934 [7969] ERROR ZM_ZarafaSoap - The owner could not be retrieved for: 77b3f2ecb6a94532ad8d954686357e155d8503000000
    Wed Apr 18 19:12:50 2012,934 [7969] ERROR ZM_ZarafaSoap - The owner could not be retrieved for: 77b3f2ecb6a94532ad8d954686357e155c8503000000
    Wed Apr 18 19:12:50 2012,934 [7969] ERROR ZM_ZarafaSoap - The owner could not be retrieved for: 77b3f2ecb6a94532ad8d954686357e155b8503000000
    Wed Apr 18 19:12:50 2012,934 [7969] ERROR ZM_ZarafaSoap - The owner could not be retrieved for: 77b3f2ecb6a94532ad8d954686357e155a8503000000
    Wed Apr 18 19:12:50 2012,938 [7969] WARN ZM_ZarafaSoap - Could not retrieve message class:0
    Wed Apr 18 19:13:04 2012,897 [7969] INFO ZM_ZarafaSoap - reached max objects:2 zm_max_objects:50
    Wed Apr 18 19:13:05 2012,517 [5905] WARN ZM_ZarafaSoap - Could not retrieve message class:0
    Wed Apr 18 19:13:05 2012,531 [5905] WARN ZM_ZarafaSoap - Unknown sourcekey. Could not retrieve entryidid. Ignoring.
    Wed Apr 18 19:13:05 2012,531 [5905] WARN ZM_ZarafaSoap - Could not retrieve entryid for:77b3f2ecb6a94532ad8d954686357e15826403000000 parentensourcekey :77b3f2ecb6a94532ad8d954686357e15be0300000000
    Wed Apr 18 19:13:05 2012,532 [5905] WARN ZM_ZarafaSoap - Unknown sourcekey. Could not retrieve entryidid. Ignoring.
    Wed Apr 18 19:13:05 2012,532 [5905] WARN ZM_ZarafaSoap - Could not retrieve entryid for:77b3f2ecb6a94532ad8d954686357e15826403000000 parentensourcekey :77b3f2ecb6a94532ad8d954686357e15be0300000000
    Wed Apr 18 19:13:05 2012,533 [5905] ERROR ZM_ZarafaSoap - The owner could not be retrieved for: 77b3f2ecb6a94532ad8d954686357e155a8503000000
    Wed Apr 18 19:13:05 2012,534 [5905] WARN ZM_ZarafaSoap - Unknown sourcekey. Could not retrieve entryidid. Ignoring.
    Wed Apr 18 19:13:05 2012,535 [5905] WARN ZM_ZarafaSoap - Could not retrieve entryid for:77b3f2ecb6a94532ad8d954686357e15806403000000 parentensourcekey :77b3f2ecb6a94532ad8d954686357e15be0300000000
    Wed Apr 18 19:13:05 2012,537 [5905] WARN ZM_ZarafaSoap - Unknown sourcekey. Could not retrieve entryidid. Ignoring.
    Wed Apr 18 19:13:05 2012,537 [5905] WARN ZM_ZarafaSoap - Could not retrieve entryid for:77b3f2ecb6a94532ad8d954686357e15806403000000 parentensourcekey :77b3f2ecb6a94532ad8d954686357e15be0300000000
    Wed Apr 18 19:13:05 2012,537 [5905] ERROR ZM_ZarafaSoap - The owner could not be retrieved for: 77b3f2ecb6a94532ad8d954686357e155b8503000000
    Wed Apr 18 19:13:05 2012,539 [5905] WARN ZM_ZarafaSoap - Unknown sourcekey. Could not retrieve entryidid. Ignoring.
    Wed Apr 18 19:13:05 2012,539 [5905] WARN ZM_ZarafaSoap - Could not retrieve entryid for:77b3f2ecb6a94532ad8d954686357e157e6403000000 parentensourcekey :77b3f2ecb6a94532ad8d954686357e15be0300000000
    Wed Apr 18 19:13:05 2012,540 [5905] WARN ZM_ZarafaSoap - Unknown sourcekey. Could not retrieve entryidid. Ignoring.
    Wed Apr 18 19:13:05 2012,540 [5905] WARN ZM_ZarafaSoap - Could not retrieve entryid for:77b3f2ecb6a94532ad8d954686357e157e6403000000 parentensourcekey :77b3f2ecb6a94532ad8d954686357e15be0300000000
    Wed Apr 18 19:13:05 2012,541 [5905] ERROR ZM_ZarafaSoap - The owner could not be retrieved for: 77b3f2ecb6a94532ad8d954686357e155c8503000000
    Wed Apr 18 19:13:05 2012,542 [5905] WARN ZM_ZarafaSoap - Unknown sourcekey. Could not retrieve entryidid. Ignoring.
    Wed Apr 18 19:13:05 2012,542 [5905] WARN ZM_ZarafaSoap - Could not retrieve entryid for:77b3f2ecb6a94532ad8d954686357e157c6403000000 parentensourcekey :77b3f2ecb6a94532ad8d954686357e15be0300000000
    Wed Apr 18 19:13:05 2012,544 [5905] WARN ZM_ZarafaSoap - Unknown sourcekey. Could not retrieve entryidid. Ignoring.
    Wed Apr 18 19:13:05 2012,544 [5905] WARN ZM_ZarafaSoap - Could not retrieve entryid for:77b3f2ecb6a94532ad8d954686357e157c6403000000 parentensourcekey :77b3f2ecb6a94532ad8d954686357e15be0300000000
    Wed Apr 18 19:13:05 2012,544 [5905] ERROR ZM_ZarafaSoap - The owner could not be retrieved for: 77b3f2ecb6a94532ad8d954686357e155d8503000000
    Wed Apr 18 19:13:05 2012,570 [5905] ERROR ZM_ZarafaSoap - The owner could not be retrieved for: 77b3f2ecb6a94532ad8d954686357e155d8503000000
    Wed Apr 18 19:13:05 2012,570 [5905] ERROR ZM_ZarafaSoap - The owner could not be retrieved for: 77b3f2ecb6a94532ad8d954686357e155c8503000000
    Wed Apr 18 19:13:05 2012,571 [5905] ERROR ZM_ZarafaSoap - The owner could not be retrieved for: 77b3f2ecb6a94532ad8d954686357e155b8503000000
    Wed Apr 18 19:13:05 2012,571 [5905] ERROR ZM_ZarafaSoap - The owner could not be retrieved for: 77b3f2ecb6a94532ad8d954686357e155a8503000000
    The following can be found in: z-merge.log:

    Code:
    Tue Apr 17 20:31:21 2012,370 [2819] DEBUG Database - getMAId: SELECT maid, userid, uid FROM objectmapping WHERE targetserver = 'Zarafa' AND targetid = '77b3f2ecb6a94532ad8d954686357e159b7f03000000'
    Tue Apr 17 20:31:21 2012,374 [2819] DEBUG Zarafa(Zarafa) - Not all changes were catched from the server. Last transmitted modid: 754975
    Tue Apr 17 20:31:21 2012,374 [2819] DEBUG Zarafa(Zarafa) - SP(Zarafa) returned 8 changed DataObjects
    Tue Apr 17 20:31:21 2012,374 [2819] DEBUG Zarafa(Zarafa) - enter getChanges(754975) - for SP(Zarafa)
    Tue Apr 17 20:31:21 2012,374 [2819] DEBUG ServerConnection(Zarafa) - soap call getChanges()
    Tue Apr 17 20:31:21 2012,374 [2819] DEBUG ServerConnection(Zarafa) - ------------------------------------------------------------------------------------
    Tue Apr 17 20:32:10 2012,383 [2819] DEBUG Zarafa(Zarafa) - SP(Zarafa) returned 2 changed ServerObjects
    Tue Apr 17 20:32:10 2012,384 [2819] DEBUG Database - getMaUserIds: SELECT um.userid as userid, count(um.serveruser)-1 as groupuser, um.uid as uid FROM usermapping um, usermapping um2 WHERE um.servername = 'Zarafa' AND um.serveruser = 'gesslers' AND um.userid = um2.userid AND um.servername = um2.servername GROUP BY um2.userid
    Tue Apr 17 20:32:10 2012,385 [2819] DEBUG Mapping - getMaFrom3rd-getMaUserIds: SP(Zarafa)+gesslers -> Array
    (
        [50] => Array
            (
                [0] => 99
                [1] => 0
            )
    
    )
    
    Tue Apr 17 20:32:10 2012,385 [2819] DEBUG Database - getMAId: SELECT maid, userid, uid FROM objectmapping WHERE targetserver = 'Zarafa' AND targetid = '77b3f2ecb6a94532ad8d954686357e155b7803000000'
    Tue Apr 17 20:32:10 2012,389 [2819] DEBUG Database - getMaUserIds: SELECT um.userid as userid, count(um.serveruser)-1 as groupuser, um.uid as uid FROM usermapping um, usermapping um2 WHERE um.servername = 'Zarafa' AND um.serveruser = 'bruennertm' AND um.userid = um2.userid AND um.servername = um2.servername GROUP BY um2.userid
    Tue Apr 17 20:32:10 2012,389 [2819] DEBUG Mapping - getMaFrom3rd-getMaUserIds: SP(Zarafa)+bruennertm -> Array
    (
        [9] => Array
            (
                [0] => 17
                [1] => 0
            )
    
    )
    
    Tue Apr 17 20:32:10 2012,390 [2819] DEBUG Database - getMAId: SELECT maid, userid, uid FROM objectmapping WHERE targetserver = 'Zarafa' AND targetid = '77b3f2ecb6a94532ad8d954686357e15ea6503000000'
    Tue Apr 17 20:32:10 2012,393 [2819] DEBUG Zarafa(Zarafa) - Not all changes were catched from the server. Last transmitted modid: 763652
    Tue Apr 17 20:32:10 2012,393 [2819] DEBUG Zarafa(Zarafa) - SP(Zarafa) returned 10 changed DataObjects
    Tue Apr 17 20:32:10 2012,393 [2819] DEBUG Zarafa(Zarafa) - enter getChanges(763652) - for SP(Zarafa)
    Tue Apr 17 20:32:10 2012,393 [2819] DEBUG ServerConnection(Zarafa) - soap call getChanges()
    Tue Apr 17 20:32:10 2012,393 [2819] DEBUG ServerConnection(Zarafa) - ------------------------------------------------------------------------------------
    Tue Apr 17 20:32:51 2012,012 [2819] DEBUG Zarafa(Zarafa) - SP(Zarafa) returned 2 changed ServerObjects
    Tue Apr 17 20:32:51 2012,013 [2819] DEBUG Database - getMaUserIds: SELECT um.userid as userid, count(um.serveruser)-1 as groupuser, um.uid as uid FROM usermapping um, usermapping um2 WHERE um.servername = 'Zarafa' AND um.serveruser = 'bruennertm' AND um.userid = um2.userid AND um.servername = um2.servername GROUP BY um2.userid
    Tue Apr 17 20:32:51 2012,014 [2819] DEBUG Mapping - getMaFrom3rd-getMaUserIds: SP(Zarafa)+bruennertm -> Array
    (
        [9] => Array
            (
                [0] => 17
                [1] => 0
            )
    
    )
    The file z-merge-errors.log is empty.

    Does someone have a clue what the problem is? If you need more information, tell me.

    Regards
    Werner

  2. #2
    Senior Member
    Join Date
    Nov 2007
    Location
    Belo Horizonte, Brazil
    Posts
    1,046

    Re: Synchronization problem/Error

    Hi Werner,

    where have you got Z-Merge beta6 from? It's really old. A newer version is available here: http://z-merge.zarafa.com/download/.

    Greets, Manfred
    Please do not PM me asking for support. Use the forum instead. Thank you.
    I usually check the mobility thread at the end of the day, so please have some patience if there's no immediate response. Asking to look at certain thread per PM won't result in a faster answer.

  3. #3
    Junior Member
    Join Date
    Apr 2012
    Posts
    2

    Re: Synchronization problem/Error

    Hi Manfred,

    i have update with z-merge-agent_1.0-beta8-494.deb, z-merge-zarafa_1.0-beta8-494.deb and z-merge-sugar_1.0-beta8-494.zip but the same problem.

    Greets, Werner

  4. #4
    Senior Member
    Join Date
    Nov 2007
    Location
    Belo Horizonte, Brazil
    Posts
    1,046

    Re: Synchronization problem/Error

    Hi Werner,

    have you restarted the agent? Have you run check after updating? Have you done some kind of the initial sync?

    Greets, Manfred
    Please do not PM me asking for support. Use the forum instead. Thank you.
    I usually check the mobility thread at the end of the day, so please have some patience if there's no immediate response. Asking to look at certain thread per PM won't result in a faster answer.

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