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Thread: mixed mode: mapi user and no-mapi user

  1. #1

    mixed mode: mapi user and no-mapi user

    hello guys,

    is there some way or solution, or is that by design?

    i have a system running with some users (4). they're using ms outlook. so i bought a serial for 5 users. so far so good.
    but: i have some more users on the same system which are using webaccess only. but if want to create the users i get some error message like "xy user not found" -> i figured out, that means "not enough licenses", cause when i just remove the base file i can create users as many i want. but if i activate my 5-user-serial again, i get message in log "You are over your active user limit. Please remove active users. Licensed extended features will be disabled until the user limit is decreased."

    is there no solution for creating mapi-usesr and webaccess users on same system by owning a serial just for the count of mapi-users. (for example: having 5 mapi-users, and 10 webaccess/imap/pop users: will it work with a 5-user serial? or do i have to buy serials for the webaccess-users too? or i'm just to dumb to get it? )

    thanks for helping me, not my day today...

    br, robert

  2. #2
    Zarafa QA
    Robin's Avatar
    Join Date
    Jul 2009
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    Delft, Netherlands
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    4,671

    Re: mixed mode: mapi user and no-mapi user

    Hello Robert,

    No this is not possible. This is our license model.

    Greetings,
    Robin
    Zarafa IRC chat: irc.freenode.com > #zarafa
    Zarafa documentation: http://www.zarafa.com/content/documentation
    Zarafa Community webpage: http://community.zarafa.com

  3. #3

    Re: mixed mode: mapi user and no-mapi user

    thanks robin, just found the answer within the forum:

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