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Thread: Bought a 25 Professional User License, but can use only 19

  1. #1
    Junior Member
    Join Date
    Jun 2010
    Location
    Graz, Austria
    Posts
    11

    Bought a 25 Professional User License, but can use only 19

    Hello,
    I bought a 25 Professional User License and I created User after User. Everything worked fine. Now, months later, I wanted to create an other user, as I thought the 20th user. But zarafa-license daemon tells me that no more users can be created, no license left...

    What is that supposed to mean?!
    Buy more, get less?



    What I did, in these months, I created some test-users and DELETED them again. dont know how many. It should not matter because I deleted them - is maybe this the problem? That zarafa only counts the number of creations - and not the number of current existing users???
    Professional Hosting Services : http://graz4u.at/

  2. #2
    Senior Member
    Join Date
    May 2006
    Location
    Delft
    Posts
    1,935

    Re: Bought a 25 Professional User License, but can use only

    Please send an email to Zarafa support for this or even better create a support ticket from the Portal.

    Milo

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