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Thread: Error while querying indexer

  1. #1

    Error while querying indexer

    I installed a new Zarafa-Server with 5 User (internal Database):

    zarafa:~# dpkg -l |grep zarafa
    ii zarafa 6.40.5-24860 Open Source Zarafa Outlook Sharing server
    ii zarafa-indexer 6.40.5-24860 Open Source Zarafa Search Indexer
    ii zarafa-licensed 6.40.5-24860 Licensed services for Zarafa
    ii zarafa-webaccess 6.40.5-24860 Webaccess for Zarafa

    Everything seems to be working fine, but I find the following error messages in the server.log:

    Do 17 M<E4>r 2011 08:44:58 CET: Error while querying indexer on file:///var/run/zarafa-indexer, 0x80000014
    Fr 18 M<E4>r 2011 13:05:56 CET: Previous message logged 100 times
    Fr 18 M<E4>r 2011 13:05:56 CET: Error while querying indexer on file:///var/run/zarafa-indexer, 0x80000014
    Fr 18 M<E4>r 2011 13:26:57 CET: Previous message logged 5 times
    Fr 18 M<E4>r 2011 13:26:57 CET: 0x00000001677b20: SQL reconnect
    Fr 18 M<E4>r 2011 13:50:06 CET: Error while querying indexer on file:///var/run/zarafa-indexer, 0x80000014

    Any idea what might cause this? It seems that there is a communication problem between the server and the index socket.

    The indexer. log shows stuff like this:

    Fri Mar 18 13:00:01 2011: [0x40825950] Zarafa Indexer thread started
    Fri Mar 18 13:00:01 2011: [0x42ccc950] Synchronization of folder 'Kalender' failed
    Fri Mar 18 13:00:01 2011: [0x42ccc950] Indexing of store 'stehling.philipp' failed while synchronizing contents, error 0x80040400
    Fri Mar 18 13:00:11 2011: [0x42ccc950] Synchronization of folder 'Kalender' failed
    Fri Mar 18 13:00:11 2011: [0x42ccc950] Indexing of store 'hartmann.alfons' failed while synchronizing contents, error 0x80040400
    Fri Mar 18 13:00:16 2011: [0x42ccc950] Synchronization of folder 'Kalender' failed
    Fri Mar 18 13:00:16 2011: [0x42ccc950] Indexing of store 'borodulin.ingrid' fail
    ed while synchronizing contents, error 0x80040400
    Fri Mar 18 13:00:16 2011: [0x40825950] Zarafa Indexer thread completed
    Fri Mar 18 13:00:17 2011: [0x42ccc950] Search thread startedFri Mar 18 13:05:01 2011: [0x42ccc950] Previous message logged 6 times
    Fri Mar 18 13:05:01 2011: [0x42ccc950] Zarafa Indexer thread startedFri Mar 18 13:05:01 2011: [0x40825950] Synchronization of folder 'Kalender' fail
    ed
    Fri Mar 18 13:05:01 2011: [0x40825950] Indexing of store 'stehling.philipp' fail
    ed while synchronizing contents, error 0x80040400
    Fri Mar 18 13:05:09 2011: [0x40825950] Synchronization of folder 'Kalender' failed
    Fri Mar 18 13:05:09 2011: [0x40825950] Indexing of store 'hartmann.alfons' failed while synchronizing contents, error 0x80040400
    Fri Mar 18 13:05:16 2011: [0x40825950] Synchronization of folder 'Kalender' failed
    Fri Mar 18 13:05:16 2011: [0x40825950] Indexing of store 'borodulin.ingrid' failed while synchronizing contents, error 0x80040400
    Fri Mar 18 13:05:16 2011: [0x42ccc950] Zarafa Indexer thread completed

    What's going on here? What'ts the next troubleshooting step?

    Any help appreciated!

    Regards,

    Joern

  2. #2
    Senior Member
    Join Date
    May 2006
    Location
    Delft
    Posts
    1,935

    Re: Error while querying indexer

    Joern,

    Please set the index_sync_stream in the indexer.cfg to no and check if the content got successfully indexed.

    Milo

  3. #3

    Re: Error while querying indexer

    will do... let's see if that works.

    Thanks!

    Joern

  4. #4

    Re: Error while querying indexer

    Hi.

    FWIW I'm seeing this error as well except the number is 0x80040401.
    Setting index_sync_stream to no doesn't help.
    I'm running zarafa-6.40.7.

  5. #5
    Zarafa QA
    Robin's Avatar
    Join Date
    Jul 2009
    Location
    Delft, Netherlands
    Posts
    4,671

    Re: Error while querying indexer

    Hello ajacoutot,

    The error is a MAPI_E_TIMEOUT. Any errors in the server log?

    Greetings,
    Robin
    Zarafa IRC chat: irc.freenode.com > #zarafa
    Zarafa documentation: http://www.zarafa.com/content/documentation
    Zarafa Community webpage: http://community.zarafa.com

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