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Thread: Outlook is unable to retrieve the free/busy info of resource

  1. #1

    Outlook is unable to retrieve the free/busy info of resource

    We're running Zarafa 6.01 with 6.01 clients. Last week, I created several resources with zarafa-admin. Everything seems ok, and creating appointments with the resources all works. BUT.. for some reason, 'the free/busy info of the resources (read: any resource) seems to be unavailable to Outlook? And this kind of takes the whole purpose of resources away.. since it's now still not possible to see if a resource is available at a certain time.

  2. #2
    Senior Member
    Join Date
    May 2006
    Location
    Delft
    Posts
    1,935

    Re: Outlook is unable to retrieve the free/busy info of resource

    Please add an appointment manually to the resource calendars, so the freebusy data will be published once.

    Outlook will publish the freebusy data by default every 15 minutes or when you shutdown Outlook.
    So after you added the calendar item wait some time and try again to book the resource.

    Milo

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