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Thread: 6.3 RC3 (15545) Reminder for appointments (SOLVED)

  1. #1
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    6.3 RC3 (15545) Reminder for appointments (SOLVED)

    Reminder for appointments does not work anymore in Outlook and Webaccess.

    Theo

    Currently using Zarafa 6.30.0.15545 RC3
    Outlook 2000 and firefox 3.5

  2. #2
    Senior Member Imar's Avatar
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    Re: 6.3 RC3 (15545) Reminder for appointments

    Hi Theo,

    Just tested your issue on 15545 on WA FF3 on ubu and couldn't reproduce your issue; the reminder popped up nicely.
    Do you allow popups? Did you really set the reminder option (default = off in WA)?

    And also, if still an issue:
    Could you provide some steps?
    For example: was the appointment made in OL or WA? Was it recurring and/or a meeting request?

    Imar.
    Nuts, by definition limited.

  3. #3
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    Re: 6.3 RC3 (15545) Reminder for appointments

    Hi Inmar,

    In which cfg file can I set this option?

    Greetings

    Evert

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    Re: 6.3 RC3 (15545) Reminder for appointments

    Sorry... wrong info...
    Using Zarafa 7.2.5-29, Z-Push 2.3.4 with GZip and soon again SMS Support.

  5. #5
    Senior Member Imar's Avatar
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    Re: 6.3 RC3 (15545) Reminder for appointments

    Hi Theo,

    No .cfg.
    Allowing popups is an option of FF itself.
    Setting a reminder is an option in the appointment itself.

    Imar.
    Nuts, by definition limited.

  6. #6
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    Re: 6.3 RC3 (15545) Reminder for appointments

    It also does not work in Outlook.

    Theo

  7. #7
    Senior Member Imar's Avatar
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    Re: 6.3 RC3 (15545) Reminder for appointments

    Hi Theo,

    Sorry for repeating:
    Could you provide some steps?
    For example: was the appointment made in OL or WA? Was it recurring and/or a meeting request?

    'It' is a word testers do not like.. ;-)

    Imar.
    Nuts, by definition limited.

  8. #8
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    Re: 6.3 RC3 (15545) Reminder for appointments

    Does not matter if i use OL or WA.
    I have tried a recurring and a meeting request and both does not work at all.

    Theo

  9. #9
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    Re: 6.3 RC3 (15545) Reminder for appointments

    With a new user everything is fine. We converted a lot of users from an exchange server and they have this problem.

    Theo

  10. #10
    Senior Member Imar's Avatar
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    Re: 6.3 RC3 (15545) Reminder for appointments

    Hi Theo,

    I had one user out of 10 which received no reminders, regardless of making appointments in IE6 or OL2K.
    However, when I changed the subject of one of the appointments suddenly reminders started working.

    It is still quite a vague and rare issue and needs to be analysed some more, but maybe the above remark (certainly not a conclusion or even a workaround) could help.

    Imar.
    Nuts, by definition limited.

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