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Thread: Zarafa to PST

  1. #1
    Junior Member
    Join Date
    Feb 2017
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    5

    Question Zarafa to PST

    Hello together,

    i looking for some help, i am actually try to migrate 14 Zarafa Mailboxes to a PST, because the Linux server will be shutdown soon.

    I installed a Outlook 2013 Home and Business + the Zarafa Client and the Zarafa Migrator at a Windows 7 PC.

    I added a Systemadministrator in Zarafa, now i get following error while migration at every user:

    2017-Feb-13 21:07:26: Starting migration on store 'NAME NAME NAME' to user 'NAME NAME NAME'.
    2017-Feb-13 21:07:26: Error: Zarafa: Could not find user 'NAME NAME NAME'.
    2017-Feb-13 21:07:26: Error: Opening data source message store failed. Wolfgang Treitler Wolfgang Treitler.pst
    2017-Feb-13 21:07:26: Warning: Migration of store 'NAME NAME NAME' to user 'NAME NAME NAME.pst' failed. MAPI error: 0x8004010F
    2017-Feb-13 21:07:26: Size: 0 bytes
    2017-Feb-13 21:07:26: Successfully migrated size: 0 bytes
    2017-Feb-13 21:07:26: Failed to migrate size: 0 bytes
    2017-Feb-13 21:07:26: Already migrated size: 0 bytes
    2017-Feb-13 21:07:26: Attachment size: 0 bytes
    2017-Feb-13 21:07:26: Successfully migrated attachment Size: 0 bytes
    2017-Feb-13 21:07:26: Failed to migrate attachment size: 0 bytes
    2017-Feb-13 21:07:26: Already migrated attachment size: 0 bytes
    2017-Feb-13 21:07:26: Message count: 0
    2017-Feb-13 21:07:26: Successfully migrated message count: 0
    2017-Feb-13 21:07:26: Failed to migrate message count: 0
    2017-Feb-13 21:07:26: Already migrated message count: 0
    2017-Feb-13 21:07:26: Attachment count: 0
    2017-Feb-13 21:07:26: Successfully migrated attachment count: 0
    2017-Feb-13 21:07:26: Failed to migrate attachment count: 0
    2017-Feb-13 21:07:26: Already migrated attachment count: 0
    2017-Feb-13 21:07:26: Migration time: 0 seconds
    2017-Feb-13 21:07:26: Migration completed with errors.



    I am new to Zarafa, so please help me.

    Greetings Wiefefa

  2. #2
    Zarafa

    Join Date
    Jan 2009
    Location
    Hanover, Germany
    Posts
    1,867
    Hello Wiefefa,

    from the error message it sounds like you passed an incorrect username for the mailbox source.
    Regards Felix

    How to get Kopano

    Zarafa ALPHA/BETA/RC feedback in BETA forum please.
    Zarafa IRC chat: irc.freenode.com > #zarafa
    Zarafa documentation: http://documentation.zarafa.com/

    No support via PM! Please contact our sales team for an offer if you want my full attention.

  3. #3
    Junior Member
    Join Date
    Feb 2017
    Posts
    5
    Quote Originally Posted by fbartels View Post
    Hello Wiefefa,

    from the error message it sounds like you passed an incorrect username for the mailbox source.

    What do you mean with incorrect username?

    This is my admin user which i added. (Who i use in Zarafa Migrator)

    [email protected]:~# zarafa-admin --details wiefefaa
    Username: NAME
    Fullname: NAME_NAME
    Emailaddress: [email protected]
    Active: yes
    Administrator: yes (system)
    Address book: Visible
    Auto-accept meeting req:no
    Last logon: 14.02.2017 07:41:33
    Last logoff: 14.02.2017 07:42:01
    Mapped properties:
    PR_EC_ENABLED_FEATURES imap
    PR_EC_DISABLED_FEATURES pop3
    Current user store quota settings:
    Quota overrides: no
    Warning level: unlimited
    Soft level: unlimited
    Hard level: unlimited
    Current store size: 0.01 MB
    Groups (1):
    Everyone



    This is a example User who will be migrated.

    Username: NAME
    Fullname: NAME NAME
    Emailaddress: [email protected]
    Active: yes
    Administrator: no
    Address book: Visible
    Auto-accept meeting req:no
    Last logon: 14.02.2017 07:41:48
    Last logoff: 14.02.2017 07:41:48
    Mapped properties:
    PR_EC_ENABLED_FEATURES imap
    PR_EC_DISABLED_FEATURES pop3
    Current user store quota settings:
    Quota overrides: no
    Warning level: unlimited
    Soft level: unlimited
    Hard level: unlimited
    Current store size: 7982.52 MB
    Groups (1):
    Everyone

  4. #4
    Zarafa

    Join Date
    Jan 2009
    Location
    Hanover, Germany
    Posts
    1,867
    Quote Originally Posted by Wiefefa View Post
    2017-Feb-13 21:07:26: Error: Zarafa: Could not find user 'NAME NAME NAME'.
    In your obfuscated zarafa-admin output you say your username is NAME, but you specify NAME NAME NAME as a username. The migration literary says to you "I don't know the user you specified".

    To clarify I am speaking about the username for which you want to create the pst file, not the username which you use to login as an administrator.
    Regards Felix

    How to get Kopano

    Zarafa ALPHA/BETA/RC feedback in BETA forum please.
    Zarafa IRC chat: irc.freenode.com > #zarafa
    Zarafa documentation: http://documentation.zarafa.com/

    No support via PM! Please contact our sales team for an offer if you want my full attention.

  5. #5
    Junior Member
    Join Date
    Feb 2017
    Posts
    5
    Username is NAME NAME, sorry i copied it to often

    This is a part of the original log

    2017-Feb-14 07:41:51: Starting migration on store 'Wolfgang Treitler' to user 'Wolfgang Treitler.pst'.
    2017-Feb-14 07:41:51: Error: Zarafa: Could not find user 'Wolfgang Treitler'.
    2017-Feb-14 07:41:51: Error: Opening data source message store failed. Wolfgang Treitler Wolfgang Treitler.pst
    2017-Feb-14 07:41:51: Warning: Migration of store 'Wolfgang Treitler' to user 'Wolfgang Treitler.pst' failed. MAPI error: 0x8004010F
    2017-Feb-14 07:41:51: Size: 0 bytes
    2017-Feb-14 07:41:51: Successfully migrated size: 0 bytes
    2017-Feb-14 07:41:51: Failed to migrate size: 0 bytes
    2017-Feb-14 07:41:51: Already migrated size: 0 bytes
    2017-Feb-14 07:41:51: Attachment size: 0 bytes
    2017-Feb-14 07:41:51: Successfully migrated attachment Size: 0 bytes
    2017-Feb-14 07:41:51: Failed to migrate attachment size: 0 bytes
    2017-Feb-14 07:41:51: Already migrated attachment size: 0 bytes
    2017-Feb-14 07:41:51: Message count: 0
    2017-Feb-14 07:41:51: Successfully migrated message count: 0
    2017-Feb-14 07:41:51: Failed to migrate message count: 0
    2017-Feb-14 07:41:51: Already migrated message count: 0
    2017-Feb-14 07:41:51: Attachment count: 0
    2017-Feb-14 07:41:51: Successfully migrated attachment count: 0
    2017-Feb-14 07:41:51: Failed to migrate attachment count: 0
    2017-Feb-14 07:41:51: Already migrated attachment count: 0
    2017-Feb-14 07:41:51: Migration time: 0 seconds
    2017-Feb-14 07:41:51: Migration completed with errors.


    when i say

    zarafa-admin -l

    i see

    Username: wolfgang
    Fullname: Wolfgang Treitler

  6. #6
    Junior Member
    Join Date
    Feb 2017
    Posts
    5
    Quote Originally Posted by fbartels View Post
    In your obfuscated zarafa-admin output you say your username is NAME, but you specify NAME NAME NAME as a username. The migration literary says to you "I don't know the user you specified".

    To clarify I am speaking about the username for which you want to create the pst file, not the username which you use to login as an administrator.

    I dont understand what to do, i cant choice something other than the username?


    @PS. Ich habe gesehen das du aus Hanover kommst, könntest du mir kurz auf Deutsch schreiben was ich denn grundlegen falsch mache? Ich steh total auf dem Schlauch, Danke!!!

  7. #7
    Zarafa

    Join Date
    Jan 2009
    Location
    Hanover, Germany
    Posts
    1,867
    The way it looks to me you are still using the display name and not the username in your mapping file. That is the reason he cannot find the user.

    Please keep in mind that this is a community forum, if you depend on timely answers, then its always best to open up a support case (e.g. through http://portal.zarafa.com).
    Regards Felix

    How to get Kopano

    Zarafa ALPHA/BETA/RC feedback in BETA forum please.
    Zarafa IRC chat: irc.freenode.com > #zarafa
    Zarafa documentation: http://documentation.zarafa.com/

    No support via PM! Please contact our sales team for an offer if you want my full attention.

  8. #8
    Junior Member
    Join Date
    Feb 2017
    Posts
    5
    im a kinda confused now.

    i created a new user with same username/real name.
    the migration into a .PST works fine!

    i created a .csv with ";" for my 2 users to migrate, it worked but
    the migration tool did not wrote a .PST


    here the log

    2017-Feb-14 16:00:32: Migration of store 'Name' to user 'Full Name' completed succesfully.
    2017-Feb-14 16:00:32: Size: 2755806166 bytes
    2017-Feb-14 16:00:32: Successfully migrated size: 2755806166 bytes
    2017-Feb-14 16:00:32: Failed to migrate size: 0 bytes
    2017-Feb-14 16:00:32: Already migrated size: 0 bytes
    2017-Feb-14 16:00:32: Attachment size: 2717899548 bytes
    2017-Feb-14 16:00:32: Successfully migrated attachment Size: 2717899548 bytes
    2017-Feb-14 16:00:32: Failed to migrate attachment size: 0 bytes
    2017-Feb-14 16:00:32: Already migrated attachment size: 0 bytes
    2017-Feb-14 16:00:32: Message count: 3771
    2017-Feb-14 16:00:32: Successfully migrated message count: 3771
    2017-Feb-14 16:00:32: Failed to migrate message count: 0
    2017-Feb-14 16:00:32: Already migrated message count: 0
    2017-Feb-14 16:00:32: Attachment count: 4698
    2017-Feb-14 16:00:32: Successfully migrated attachment count: 4698
    2017-Feb-14 16:00:32: Failed to migrate attachment count: 0
    2017-Feb-14 16:00:32: Already migrated attachment count: 0
    2017-Feb-14 16:00:32: Migration time: 785 seconds
    2017-Feb-14 16:00:35: Migration completed.


    Thanks alot for your help!

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