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Thread: Kopano 8.1 - Outlook 2016 online search via Active Sync

  1. #11
    Senior Member
    Join Date
    Nov 2007
    Belo Horizonte, Brazil
    Hi Ludwig,

    the problem is that 0 as a value for NativeBodyType is not defined in the ActiveSync documentation. I've found out by trial and error that changing it from 0 to the best match fixes the appointments. I never saw any email having 0 as NativeBodyType (but I also don't use MS Exchange).

    I've created a ticket to fix this for all objects: .

    Please do not PM me asking for support. Use the forum instead. Thank you.
    I usually check the mobility thread at the end of the day, so please have some patience if there's no immediate response. Asking to look at certain thread per PM won't result in a faster answer.

  2. #12
    Hi Manfred,

    thank you for creating the ticket.

    I guess, as usual Microsoft does not follow the documentation and implemented ActiveSync in Outlook differently since no other device/program I tried to sync had any problem with the nativebodytype = 0.

    However, I checked the specification here
    Valid nativebodytypes are 1-3. 0 seems not to be specified neither is 4 which you set for MIME. In this case I can understand that Outlook breaks the sync process.

    Last edited by lw3234; 07-02-2017 at 12:40 PM.

  3. #13
    Senior Member
    Join Date
    Sep 2007
    Aka SebastianBrasil
    Normally Z-Push should already filter objects of the wrong type of the Deleted Items folder.
    I didn't see the second page of the thread before answering.

    Anyhow, I expect ticket ZP-1158 still merged & built to the pre-final repository later today (2.3.5beta0+1xx).


  4. #14
    Senior Member
    Join Date
    Sep 2007
    Aka SebastianBrasil
    Ticket ZP-1158 is fixed and available in the pre-final repository (version 2.3.5beta0+121). Installation instructions can be found here:

    Could you test if you still have this issue with Outlook using that version?


  5. #15

    Join Date
    Jan 2009
    Hanover, Germany
    Thats a nice find. I created a knowledge base article out of it:
    Regards Felix

    How to get Kopano

    Zarafa ALPHA/BETA/RC feedback in BETA forum please.
    Zarafa IRC chat: > #zarafa
    Zarafa documentation:

    No support via PM! Please contact our sales team for an offer if you want my full attention.

  6. #16
    @ Sebastian
    2.3.5beta0+121 fixes my issue; I checked the mapiprovider.php and I solved it before the same way you now did by dublicating the solution used for the appointments to the mail object part.

    @ Felix
    It was new to me as well. Great that you added it to the knowledge base.

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