We are still using Z-Push version (althought we are upgrading very soon)
I have a user that can't setup her account, when I try to look at her account I get:
Just for reference if I try a user that doesn't have a device I get:
Knowing that she only has one device, I ran the following commands:
Still the device won't sync and I get an error when looking up the user...
thinking there might be "hidden" state data for this user or device I ran these commands:
Nothing!!!
Any ideas?
Thanks, Bob
---------- Post added ----------
So I think I found the problem...
There is a file called "users" with a weird format...
I think it can be expanded like this...
I'm also assuming the 261 at the beginning is the number of users.
I did find zpushuser in this list, and I removed that entry, compacted the file and restarted Apache... But the z-push-admin commands showed that NO ONE had any devices after that. I had to quickly return to a backup of the file and after that everythign worked...
I think this file is the problem but I'm wondering how best to fix it.
Bob
Bookmarks