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Thread: cant get it work zpush 2.3.4 with kopano 8.1.1.11_7

  1. #1
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    Unhappy cant get it work zpush 2.3.4 with kopano 8.1.1.11_7

    hi Forum,
    i am currently migrating a ubuntu System to 16.04 and zarafa to kopano.

    the Basic Features seem to work now but z-push wont do anything.

    i only get this:
    23/12/2016 02:56:28 [17066] [ERROR] [user] LoopDetection->ProcessLoopDetectionPreviousConnectionFailed(): Command 'Sync' at 23/12/2016 02:37:52 with pid '16068' terminated unexpectedly or is still running.
    23/12/2016 02:56:28 [17066] [ERROR] [user] Please check your logs for this PID and errors like PHP-Fatals or Apache segmentation faults and report your results to the Z-Push dev team.

    ideas?

    thank you

  2. #2
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    the Apache gives
    [Fri Dec 23 11:36:32.768389 2016] [core:notice] [pid 3400] AH00052: child pid 3405 exit signal Segmentation fault (11)
    [Fri Dec 23 11:36:32.769338 2016] [core:notice] [pid 3400] AH00052: child pid 3406 exit signal Segmentation fault (11)
    [Fri Dec 23 11:36:32.769527 2016] [core:notice] [pid 3400] AH00052: child pid 3407 exit signal Segmentation fault (11)
    [Fri Dec 23 11:36:33.773694 2016] [core:notice] [pid 3400] AH00052: child pid 3427 exit signal Segmentation fault (11)

  3. #3
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    From the versions you are trying to use PHP7?
    Afaik PHP7 is only supported in KC 8.2 (currently in beta).

    You should try the latest KC version or use another distribution with e.g. php 5.6 packages (Debian 8, Ubuntu 14.04 or others).

  4. #4
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    Hi Sebastian,
    thank you for the Information.
    yes i did a release upgrade of ubunt 14.04 lts tp 16.04 lts here php7 is with it...

    doh...this is very bad because i got the note to update ubuntu and zarafa to kopano.
    of course i choosed stable releases ... that did cost me many hours with no outcome.
    i reverted today to my backup.. but i want to migrate the machine to new Standards... do you (or anybody here) have an idea when php7 with kopano (stable) will be available?

    thank you

  5. #5
    Zarafa

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    Hi gmcpaul,

    didn't you say that you don't have a subscription? Because for community users you should only be able get the "master" build from our download server. Master here means that it contains changes, that have not received a full qa and regression test (tested packages are reserved for subscription holders). These master builds then already contain the same php7 support, as the 8.2 beta.

    If you actually have access to 8.1.1 release packages, then I would recommend to do the upgrade in phases. First upgrade Zarafa to the latest Kopano and then, once 8.2 is released to the dist-upgrade to 16.04.
    Regards Felix

    How to get Kopano

    Zarafa ALPHA/BETA/RC feedback in BETA forum please.
    Zarafa IRC chat: irc.freenode.com > #zarafa
    Zarafa documentation: http://documentation.zarafa.com/

    No support via PM! Please contact our sales team for an offer if you want my full attention.

  6. #6
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    Hi fbartels,
    i am registered in portal.kopano.com and can access the download section but i do not have Basic/Pro/Enterprise subscription.
    so what do i do?
    wait till the problems are cured?
    i will not buy a subscription for 2 users... i'm using this for private purposes only
    i'm looking Forward that there is a solution because i was very satisfied with zarafa and hope that kopano will not let me down
    Last edited by gmcpaul; 23-12-2016 at 03:04 PM.

  7. #7
    Zarafa

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    Hi,

    thanks for bringing up the download topic, that actually was a little oversight that has now been fixed.

    You can of course use the master builds for your setup, like I said they did jut not receive the same level of testing.
    Regards Felix

    How to get Kopano

    Zarafa ALPHA/BETA/RC feedback in BETA forum please.
    Zarafa IRC chat: irc.freenode.com > #zarafa
    Zarafa documentation: http://documentation.zarafa.com/

    No support via PM! Please contact our sales team for an offer if you want my full attention.

  8. #8
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    Hello fbartels,
    fixed means, that this download section is not available for me anymore?
    which packets shall i use now ? the builds on https://download.kopano.io/ ? are These your so called master builds?!
    I'm getting more and more confused about the new concept...

  9. #9
    Zarafa

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    Yes, this is what I meant ;-)

    Please check https://kopano.com/how-to-get-kopano/ (also included in my signatur) I hope this clears things up.
    Regards Felix

    How to get Kopano

    Zarafa ALPHA/BETA/RC feedback in BETA forum please.
    Zarafa IRC chat: irc.freenode.com > #zarafa
    Zarafa documentation: http://documentation.zarafa.com/

    No support via PM! Please contact our sales team for an offer if you want my full attention.

  10. #10
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    Hi fbartels,
    Ok thanks. Just for your information i first used the package of https://download.kopano.io/ which made problems

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