Zarafa-search, MAPI error 8004010F

[Fabian]

Zarafa-search throws following error in the log file when the user "browses" his folders (Note, a full index of the store has been performed).
Has anyone seen that before ?
For information, we are running ZCP 7.2.2-481 (Beta 2), Webapp 2.1.2 on Debian 8.

Thanks,
Fabian

2016-03-07 09:37:55,661 - search - INFO - starting search
2016-03-07 09:37:55,779 - search - INFO - found previous server sync state: FF210000C8CF0500
2016-03-07 09:37:55,791 - search - INFO - starting incremental sync
2016-03-07 09:37:55,828 - query - INFO - listening on socket file:///run/zarafad/search.sock
2016-03-07 09:38:46,881 - query - INFO - Command: PROPS
2016-03-07 09:38:46,881 - query - INFO - Response: OK:125 100 3102 117 26510 26511 26
2016-03-07 09:38:57,658 - index0 - INFO - syncing folder: E2A3CF7013414CF292B4C5835513B56F Freebusy Data
2016-03-07 09:38:57,662 - index0 - INFO - found previous folder sync state: 27230000C7CF0500
2016-03-07 09:38:57,702 - index1 - ERROR - Traceback (most recent call last):
File "/usr/lib/python2.7/dist-packages/zarafa/__init__.py", line 3574, in log_exc
try: yield
File "/usr/lib/python2.7/dist-packages/zarafa_search/__init__.py", line 154, in main
if folder not in (store.junk, store.outbox):
File "/usr/lib/python2.7/dist-packages/zarafa/__init__.py", line 1268, in junk
return Folder(self, HrGetOneProp(self._root, PR_ADDITIONAL_REN_ENTRYIDS).Value[4])
File "/usr/lib/python2.7/dist-packages/MAPI/Defs.py", line 45, in HrGetOneProp
raise Struct.MAPIError.from_hresult(props[0].Value)
MAPIErrorNotFound: MAPI error 8004010F

2016-03-07 09:38:58,326 - index0 - INFO - saved folder sync state: 27230000CBCF0500
2016-03-07 09:38:58,327 - index0 - INFO - syncing folder E2A3CF7013414CF292B4C5835513B56F Freebusy Data took 0.66 seconds (1 changes, 0 attachments)
2016-03-07 09:38:58,369 - index0 - ERROR - Traceback (most recent call last):
File "/usr/lib/python2.7/dist-packages/zarafa/__init__.py", line 3574, in log_exc
try: yield
File "/usr/lib/python2.7/dist-packages/zarafa_search/__init__.py", line 154, in main
if folder not in (store.junk, store.outbox):
File "/usr/lib/python2.7/dist-packages/zarafa/__init__.py", line 1268, in junk
return Folder(self, HrGetOneProp(self._root, PR_ADDITIONAL_REN_ENTRYIDS).Value[4])
File "/usr/lib/python2.7/dist-packages/MAPI/Defs.py", line 45, in HrGetOneProp
raise Struct.MAPIError.from_hresult(props[0].Value)
MAPIErrorNotFound: MAPI error 8004010F

2016-03-07 09:38:58,384 - index1 - INFO - syncing folder: E2A3CF7013414CF292B4C5835513B56F Freebusy Data
2016-03-07 09:38:58,386 - index1 - INFO - found previous folder sync state: 27230000CBCF0500

...

[Fabian]

i've added some debug output to the indexer job, and it turns out that the issue occurs on a folder called "Zarafa 1" belonging to store of user "None"..
Something wrong with one of my stores ?

EDIT: Turns out the culprit is the "Public store". The issue occurs whenever the "Junk" folder is attempted to be retrieved on the Public Store. (HrGetOneProp(self._root, PR_ADDITIONAL_REN_ENTRYIDS) is null / None)
The issue is reproducible. Whenever the "Public store" gets unhooked / deleted, the issue disappears. As soon as a new Store is created, the issue shows up again.

Can anyone open a ticket for this please ?

Thanks,
Fabian

[Fabian]

Fixed in 7.2.2 RC1
[ZCP-13818] and [ZCP-13567]

[thctlo]

For others..

After an upgrade from 7.2.1 to 7.2.3 i saw the same problem.

Due to the previous search errors i disabled my zarafa servers in version 7.2.1

I re-enabled it again in 7.2.3, run as zarafa user/group so chown -R on the /var/lib/zarafa folder.
I noticed none of the files and folders where getting updated.

On this server is have a small database so my fix as.

stop zarafa-search
removed all content and folders from : /var/lib/zarafa/search/

and started zarafa search again.
and the errors are gone now, its indexing again.

[Grievi]

Same problem here. Thanks for the tip. Its works for me.

[netlord]

Same here:

Version is

Product version: 7,2,5,109
File version: 109

What do do now?

[fbartels]

Have you tried

[netlord]

Hallo Felix

Well - I don´t have this folder.

even after dpkg -i zarafa-search-plus_7.2.5.109-137.1_amd64.deb

P.S. System is Debian 8

[fbartels]

your search.cfg should be able to tell you, where you are storing your search database.

[netlord]

OK, that helped.
Deleting and checking.

Thank you!