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Thread: New Zarafa clients available for updated Outlook 2010 and Outlook 2013 (14th July 201

  1. #1
    Zarafa Testing
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    New Zarafa clients available for updated Outlook 2010 and Outlook 2013 (14th July 201

    Dear customers, partners and Zarafa for Home users,


    Microsoft updated Outlook 2010 which disabled our collaboration features (shared calendar and contact ribbon of public folder addressbook). With this new client, these features are restored.

    Outlook 2013 received an update from Microsoft as well, but with the new auto-detection technique introduced, a Zarafa client update is not required to restore functionality.

    Affected versions:
    - OL 2010 - KB3054976 - 14.0.7153.5000
    - OL 2013 - KB3054940 - 15.0.4737.1000, not required

    The new client is made available for Zarafa for Home and commercial Zarafa customers via .

    In this short time, just hours after this release from Microsoft (and before even the corresponding KB articles from Microsoft have been published) we have done multiple tests (automated update and manual) to verify restored functionality which we can confirm to work on all systems we have tested.

    Should you enter into any issues which we have not encountered in any of our QA systems, please let us know - we are glad to help.

    - Suyi


    ***** UPDATE *****

    We found problems with the installers and pulled the downloads for now.

    Apologies for the inconvenience, we will keep you updated
    Last edited by MarcS; 15-07-2015 at 08:26 AM.
    Looking for users to test our releases, interested? send me a PM

  2. #2
    Senior Member
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    Wow, thank you for your fast response! Good job!

    I encountered a problem. If I start Outlook, it crashes. Then I start Outlook again and it starts, but the Zarafa Plugin is diabled. Then I can enable the Plugin inside Outlook, but then it is in english (default is german). If I restart Outlook, it hangs again.

    I have not installed the newest updates from Microsoft. I will install the older Zarafa client (7.2.1.50403) until I have installed the newest M$ updates.

    OL 2013 - 15.0.4737.1000
    Last edited by comfreak; 15-07-2015 at 07:50 AM.

  3. #3
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    the link for 7.1.12-49411 doesn't work (File does not exist!)

  4. #4
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    Update failed with error code 1603. You have a new support ticket (2015071510002116).

  5. #5
    Senior Member
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    7.2 client for all versions now? even with zarafa server 7.1? doesn't that mean that all offline databases have to be rebuilt?

    ---------- Post added ----------

    Beginning with 7.1.13 we had the appcombat.vbs error. Also in this new version from the 7.2.1 client. Client is only in english now!?
    Autoupdate is not working because the installation of the vbs is leading to a failure which can't be seen and so the installation of the new client is an infinite process...
    Last edited by kolping; 15-07-2015 at 10:11 AM.

  6. #6
    Zarafa Trainer

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    We found problems with the installers and pulled the downloads for now.

    Apologies for the inconvenience, we will keep you updated

    ---------- Post added ----------

    No, there wil be a 7.1 client available when we solve these issues, but we pulled it

  7. #7
    Senior Member
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    hm... why has somebody from zarafa then posted the 7.2 client in the 7.1 folder? and what disadvantages has the use of the 7.2 client in comparison to the 7.1 client because it seems to work without problems?

  8. #8
    What is the patched called exactly that occured yesterday (Tuesday) that will break Outlook2010 <--> Zarafa? Is it KB3054976 ?

    And what about the users that are running zcp 7.2.1.49597 and Zarafa Client 7.2.1.50403, are they affected also from that issue ?

    And what would happen, when a client did download and install this Outlook2010 patch KB3054976 and I would manually remove this patch from the workstation? Will Outlook2010+Zarafa-client work as it did before ?
    Last edited by asara; 15-07-2015 at 01:46 PM.

  9. #9
    Senior Member
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    what do you mean? the new client is completely offline for now. after fixing the errors (I hope the vbs error which existed before is fixed, too) both clients will be back online.

  10. #10
    Junior Member
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    Which version should be installed on a 7.1.12 environment? 7.1.13 or 7.2.1? The client package with version 7.1.13.50732 has problems with shared calendars.

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