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  1. This was spot on! Once I got ahold of the phone...

    This was spot on! Once I got ahold of the phone and could perform the tests we found that the FATAL error in the log was:

    4/01/2017 13:11:20 [20935] [FATAL] [zpushuser] [RANDOMDEVICEIDea]...
  2. You mentioned WBXML a couple times, but I can't...

    You mentioned WBXML a couple times, but I can't find how to get the WBXML of a specific user.

    Bob
  3. I tried "fixstates" and that didn't do...

    I tried "fixstates" and that didn't do anything...

    The problem is I can see the problem user in question and the device it is complaining about in the users file. But there is no state file for...
  4. Problems with a specific user and device

    We are still using Z-Push version (althought we are upgrading very soon)

    I have a user that can't setup her account, when I try to look at her account I get:

    activesync:/var/lib/z-push#...
  5. Thanks! Something for us to keep on top of when...

    Thanks! Something for us to keep on top of when we resync phones... Like you said, it seems my actions yesterday severed the connection to the phone and I just verified that no mail wasn't working....
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    I see the setting in the...

    I see the setting in the /usr/share/z-push/config.php file:

    define('SYNC_FILTERTIME_MAX', SYNC_FILTERTYPE_ALL);
    Thanks
    Bob
  7. Running python scripts from a remote server

    So I wanted to do something which I thought would be very easy... run my python scripts from a remote server. I could not be more wrong. :(

    I run all my scripts from a central server. The benefit...
  8. z-push-admin not showing "last sync"

    We have a strange issue where a user has a device and it will not sync a past appointment (which is only a week ago)

    Now, forgetting the "Past" part of this I was checking the logs to see if I...
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    Past Appointments - How far back?

    Just wondering if anyone knows how far back Activesync/Z-Push will since past appointments (calendar entries)
    There use to be a options in the phone's sync settings, but it no longer appears to be...
  10. Thanks mikescholes. We did exactly that for...

    Thanks mikescholes. We did exactly that for another issue we were having. We eventually split the zarafa-server and MySQL database to separate servers and got amazing results, but the WebApp...
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    Update: I never figured out what exactly cause...

    Update:
    I never figured out what exactly cause the problem above... I ended up uninstalling/cleaning up/re-installing the IMPA client (Thunderbird) and this fixed the problem... However...

    The...
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    Zarafa Session questions

    My first question is:
    1. What are the header columns when I run the command -> zarafa-stats --session ??
    2. Is there a way to kill an old session?

    Let me explain - Recently we had our server...
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    And by "available sockets" are you referring to...

    And by "available sockets" are you referring to the ulimit "open files" parameter? Or something else I've missed...

    Sorry, I know I'm doing you head in...
    Thanks
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    fbartels, thanks for the info! However I wonder...

    fbartels, thanks for the info! However I wonder if I can trouble you for a little clarification.

    How is this controlled? Is it hard coded into Zarafa, or rather through the max_connections...
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    So I made the changes, uped the default values by...

    So I made the changes, uped the default values by 2:
    ulimit -Sn = 2048
    ulimit -Hn = 4096
    and MySQL open_files_limit = 10000
    But if anything it made the problem worse... The server is now crashing...
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    I missed this post, Sorry... First we are...

    I missed this post, Sorry...

    First we are already running ZCP 7.2.1-51838 so you will probably hve the same problem. But you got me thinking...

    If it seems to be tied to the number of sessions...
  17. Bump I'm still experiencing this problem and...

    Bump
    I'm still experiencing this problem and can't narrow down what the problem is...

    Thanks
    Bob
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    zarafa-presence questions

    So I think I'm having some problems with the presence service, but I'm having problems troubleshooting the issue...

    1. Is there a way I can manually test the presence server?


    I know which...
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    So I'm still working away. To troubleshoot I...

    So I'm still working away. To troubleshoot I built another server with WebApp and WebMeetings together so I could go back and forth looking at the configs and logs.

    One thing I noticed was that...
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    Multi server configuration

    So... I have successfully created a server that has WebApp and WebMeetings on the same server using the provided documentations. Yea Me! And this did allow me to get my head around the various...
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    Thanks for the reply and sorry for the delay in...

    Thanks for the reply and sorry for the delay in getting back to you. I didn't see your reply until now. :(

    I will definitely check this next time we have a problem, but the issue hasn't presented...
  22. Turns out we have had a mini break out of this...

    Turns out we have had a mini break out of this problem... 3 other users have had the same problem!

    Weird thing is that all the users are in IT, so I started working on the assumption that is was...
  23. WebApp slows to a crawl during massive delete or search

    We have noticed this problem affecting WebApp recently. When an Admin or User deletes a large amount of mail from an account, or runs a search on a large account the entire WebApp system becomes very...
  24. Unable to log into WebApp "HTTP 500 Internal Server Error"

    So I have 1 user that is having a problem logging into WebApp. All other access methods work fine (i.e. IMAP, WebAccess, Z-Push)

    When this user tries to log in, they get a Big Red X on the...
  25. Delete an email from everyone's store

    So long story short, an email was sent (in error) to nearly everyone in the organization, which contained sensitive personal information.

    Is it possible to delete this email from everyone's store...
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